FAQs
Our Tea House address: 5336 Peachtree Rd, Chamblee, GA 30341.
Hours of Operation:
- Sunday: 11 am to 4 pm
- Monday: Closed
- Tuesday to Thursday: 11 am to 4 pm
- Friday to Saturday: 11 am to 5 pm
Outdoor patio and zen garden seating is available.
If you are not satisfied with our product, you may return items within 30 days from the time of your order. Please contact us to request a return and we will credit your purchase minus 20% restocking fee. You will be responsible for the cost of shipping to return items. We do not provide replacement, or refund for items broken or damaged after use.
Contact us at zenteaatl@gmail.com to request return approval. We will need your name, order number, item(s) you wish to return, and the reason for return. Once we approve the refund, your original payment method will be refunded minus a 20% restocking fee. You will be responsible for paying any shipping fees when returning the item to us.
Ship returns to the following address: ZenTea - 5336 Peachtree Road, Chamblee, GA 30341.
Once we have received the returned product in good condition, your original payment method will be refunded minus a 20% restocking fee.
Please note: Shipping charges will not be credited or refunded.
If you're interested in a wholesale account email us at zenteawholesale@gmail.com.
Currently, we ship within the United States only.
To preserve freshness and flavor, store your tea in an airtight container away from light, heat, moisture, and strong odors.
The statements presented by ZenTea on www.zentea.com have not been assessed by the Food and Drug Administration (FDA). Our products are not intended for the diagnosis, treatment, prevention, or cure of any disease or condition. ZenTea holds no liability for any inappropriate use of our products. We strongly advise consulting a qualified medical professional, particularly if you are pregnant, nursing, or taking any medications, before incorporating our products into your routine. The information shared on our website and in this communication is provided for a general understanding of our products and should not be construed as medical advice or guidance.